Delivery & Returns

Delivery

Our usual dispatch time is 2-3 weeks. Your item is made to order by the incredible Wild & Kind, a small women run, eco friendly registered community interest company where 100% of profits go towards creating social change.

All orders are sent via Royal Mail 24 and are normally delivered within 1-2 working days within the UK.  

Please note we do not yet accept international orders, but we are working on this! Bear with us.

Postage and packaging:

- Delivery is charged at £3.95, with free delivery over £70.

Returns:

If for any reason you would like to return your item/s and get your money back, that's no problem. The item must be in its original condition and must show no signs of wear.

We have a 14-day return policy from when the order was delivered to you.   All returns received within 14 days will be refunded back to your original payment method.

Please note that your refund can take up to 7 days to process. 

If you are requesting a refund after 14 days (up to 30 days) of the item being delivered to you, we’ll give you a gift voucher for the equivalent value.

For returns please email us at theloversandthestars@gmail.com. Please note that we do not cover postage for returns unless your item is faulty.

Should you have any questions about your order please don't hesitate to get in touch.